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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brenda Wright

November 9, 2023

5  out of  5 rating by Brenda Wright
"Update: Changing star rating because the manager Elizabeth totally turned things around. She called me back within minutes and provided me the clarity and direction I needed. Experience vs inexperienced. Grace granted for learning curves Called the King office to verify policy due to an accident. Kayla was very rude. While I understood specific information could not be supplied, when I tried to ask clarifying questions to understand the process, she talked over top of me, repeatedly. When I asked her to stop, she hung up.. I called back and asked for a manager and that person wanted to talk over me as well. Of course the manager wasn’t available. Would not recommend dealing with the King location at all."

Autumn Smith

August 31, 2023

1  out of  5 rating by Autumn Smith
"Avoid this place at all costs! They have horrible customer service and don't care about the people paying them."

Barbara Steele

August 6, 2022

5  out of  5 rating by Barbara Steele
"Such a helpful, knowledgeable group of people.. I really appreciate their patience and professionalism. Best service I've had in a long time!"

Chris Collins

August 1, 2022

5  out of  5 rating by Chris Collins
"Staff was very knowledgeable and able to help me immediately! Noelle was able to get me a policy set up in no time at all. Always been a pleasure working with State Farm, particularly this office."

Kelis Railrunner

July 28, 2022

5  out of  5 rating by Kelis Railrunner
"Always a pleasure. Thanks for all you do!"

Janet Hoots

May 30, 2022

1  out of  5 rating by Janet Hoots
"Hands down, the worst place I've ever encountered! The two cows at the receptionist desk are pathetic!! RUDE, UNPROFESSIONAL AND DOWNRIGHT UGLY TO CUSTOMERS!!! Do NOT bother with this waste of space!!!! I'm about to turn them into the BBB!"

Robert Hauser

March 28, 2022

5  out of  5 rating by Robert Hauser
"Great place nice people work there"

Doug Green

February 20, 2022

5  out of  5 rating by Doug Green
"Fantastic service. Quick and attentive."

Cheryl Collins

February 20, 2022

5  out of  5 rating by Cheryl Collins
"They get things moving when you have an accident. No delays professional agents"

Josh Cox

February 7, 2022

5  out of  5 rating by Josh Cox
"Awesome place to have insurance Elizabeth and the whole squad are awesome to work with! Definitely will recommend to anyone!!!!"

Jay Vasquez (ncrican)

September 26, 2021

5  out of  5 rating by Jay Vasquez (ncrican)
"I love this location for our car insurance company"

Bryant James

February 11, 2021

5  out of  5 rating by Bryant James
"Best customer service around. These folks value their customers. Thank you guys"

Jason Clark

December 13, 2020

5  out of  5 rating by Jason Clark
"Never an issue in over 20 years. Great people."

Lauren Sorg

April 4, 2020

3  out of  5 rating by Lauren Sorg
"Nice people"


March 15, 2020

5  out of  5 rating by Lindsey
"Always friendly people."

William Bowles

September 2, 2019

1  out of  5 rating by William Bowles
"They will Rob you, There are Better insurance companies out there besides these Crooks."

John Yates

August 10, 2019

5  out of  5 rating by John Yates
"Very Good Customer Service Good Place To Get Car Insurance"

Linda Castillo

November 7, 2017

2  out of  5 rating by Linda Castillo
"Awesome service at the local office, staff are super freindly but the actual agent Bob Parent/ not a freindly person, awful customer service. Switched over because prices were better then allstate but I am considering going back."