
State Farm® Insurance Agent Bob Parent
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Lovelace
April 17, 2025
"State Farm saved me a lot of money by switching auto insurance! I also received renters insurance included in my premium!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Todd Gerber
April 17, 2025
"They’ve Covered Me Longer Than My Favorite Jeans I’ve been with Bob Parent State Farm Insurance Agency in King, NC since 1996—which, let’s be honest, is longer than I’ve kept most cars, phones, or even furniture. Over the years, life has done what life does: changed constantly. Four kids, various cars (some I miss, some I don’t), a home, a rental property, and enough adult decisions to make anyone want a nap. Through every turn, Bob’s team has had my back—offering caring, professional advice and budget-friendly solutions that made sense in every season of life (even the chaotic ones). One area I’ve especially appreciated is their guidance with life insurance. They’ve helped me set up solutions not just for myself, but for family members as well—policies I was able to adjust and fine-tune as life evolved. It’s not something most of us want to think about, but it’s one of the most important decisions you can make for your family—and they make it easy to understand and manage. Elizabeth, the office manager, leads with steady confidence and professionalism—the kind that instantly puts you at ease. Kimmie, Noelle, Jeannie, Makayla, and Brandon are consistently helpful, responsive, and always bring a personal touch—whether I’m sorting out a policy detail or insuring my college kids’ car. If you want an agency that knows your name, gets your story, and treats you like family—without the awkward holiday dinners—this is the place. 29 years is a long time to stick with anything… but when it works this well, why change?"
"Thank you for taking the time to share your thoughts and humor! We are so thankful for the great relationship we have with you - and we really do think of you as family! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Lauren Brown
April 16, 2025
"Noelle is incredibly helpful, knowledgeable, and responsive. She always makes the process easy and stress-free. Highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Christy Beane
April 9, 2025
"Very helpful"
"Thank you for the great rating - we love being helpful to our customers!"
Shauna Nelson
April 8, 2025
"Being able to text your insurance company has been so helpful. Especially because I’m a busy person and work the typical Monday-Friday, when most business are open. They are super helpful and get it done right!"
"Thanks Shauna! We love to be able to use technology to get our customers changes done and questions answered! We are always available in person as well for times when you just need to meet face to face! Thanks for the 5 star rating - we are happy to serve you!"
Annissa Burger
March 6, 2025
"Always super helpful & kind."
"Thanks for the 5 stars! We are happy to help any time you need us! "
Tabethea Mabe
March 3, 2025
"Noelle was very nice and helpful she got everything I needed done in no time at all"
"Thanks for the rating and the kind words! We appreciate your business!"
Erich Weikel
March 3, 2025
"I've been with State Farm for close to 25 years and always had great service and response time from them! I've dealt with numerous employees over the years, but Elizabeth knocks it out of the park every time I have an issue or need information!!!"
"Thank you for the great rating and kind words, Erich! We have appreciated your business and are looking forward to working with you for many more years to come! "
Leonard Hutchens Jr.
February 14, 2025
"Noelle was great at setting up my new policies and answering my questions!"
"Thanks Leonard! We appreciate your five-star rating! We are so fortunate to have Noelle as part of our team!"
Sharita Harris
December 17, 2024
"Noelle Sykes is the best. I told her exactly what kind of auto coverage I was looking for and she went the extra mile to really help me out. Thank you so much for your wonderful customer service."
"We are so grateful to have Noelle as part of our team! Glad she was able to help you get the insurance you needed! Thanks for the rating! "
Arianna Hairston
November 21, 2024
"I loveeeee Noelle , she has helped me sooo much with this process. I started out not knowing what to do & not understanding anything about insurance policies but she was very patient with me & broke it down great for me to understand! Go Ms. Noelle !"
"We get so many compliments about Noelle's great customer service - we love her! Thanks for the rating and the kind words! "
Aarti S
November 20, 2024
"Noelle was amazing to work with! She was extremely understanding an easy to work with throughout my entire process! I would highly recommend working with this awesome team!"
"Aarti, thank you for the high rating. Our customers love working with Noelle - we are thankful to have her on our team! "
Helen Lofton
November 20, 2024
"Noelle was patient, kind and very professional. A very good experience!!"
"Thank you, Helen! We appreciate your review and we are so thankful that Noelle is part of our team! "
Sarah True
November 19, 2024
"Superb!"
"Thanks for the great rating Sarah! We are so happy to have you as a customer! "
Brieanna Lincoln
November 17, 2024
"It has been my absolute pleasure to do business with state farm and Ms Noelle! She has been incredibly helpful switching my car insurance and has treated me like family! I would recommend state farm and Ms Noelle to handle all your insurance needs! My mother has been with them for 30 years and hopefully I will also! Thank you and God Bless!"
"Thank you so much for the glowing review, Brieanna! We do love having Noelle as part of our team - her clients LOVE her! We have enjoyed serving your mother over the years and we look forward to working with you too! Thanks! "
Autumn Smith
November 14, 2024
"*update* Elizabeth has called me and is trying to help. It did take State Farm 2 months to finally pay off my car though.* I have called 20 times. I’ve been in a a wreck and no communication from them whatsoever."
"Autumn, I am so sorry to hear about your experience. We would love to talk with you about this to find out how we can improve our customers' experience with claims. We'll reach out to you soon to set a time to discuss this and hopefully help the rest of your claim go more smoothly. Autumn, thanks for updating your rating. Again, we are sorry for your experience with the claims office! Glad to hear that Elizabeth has been working with you to help out. If we can do anything for you in the future, please don't hesitate to let us know. Thanks! "
Lydia R
October 14, 2024
"The office was very responsive to my quote request. Noelle was particularly friendly and knowledgeable. (I love that you can text with this office. If my rep wasn't in, someone else responded with an answer quickly.) I received a competitively-priced Personal Auto quote, and all necessary paperwork was emailed to me very promptly. Nice folks!"
"Lydia, Thank you so much for the five stars! We are so thankful to have Noelle as part of our team and you can see why - her clients love her! The whole team is glad to help you any time you need anything - you can reach out to us via text, email, phone call, or in person at our local office. Thanks again for the review! "
Brenda Wright
November 9, 2023
"Update: Changing star rating because the manager Elizabeth totally turned things around. She called me back within minutes and provided me the clarity and direction I needed. Experience vs inexperienced. Grace granted for learning curves Called the King office to verify policy due to an accident. Kayla was very rude. While I understood specific information could not be supplied, when I tried to ask clarifying questions to understand the process, she talked over top of me, repeatedly. When I asked her to stop, she hung up.. I called back and asked for a manager and that person wanted to talk over me as well. Of course the manager wasn’t available. Would not recommend dealing with the King location at all."
"Brenda, Thank you so much for the grace and for changing your rating! Unfortunately, your interaction with Kayla did not go as well as we would have liked it to, but we appreciate you taking the time to discuss this with Elizabeth. We have worked on some additional training in the office so that we hopefully won't have anyone else have the experience that you did. We are very sorry for letting you down during your initial call! Please reach back out to Elizabeth if you have any questions or need any additional assistance with your mother's claim. "
Barbara Steele
August 6, 2022
"Such a helpful, knowledgeable group of people.. I really appreciate their patience and professionalism. Best service I've had in a long time!"
"Barbara, Thank you for the review! We are happy to serve you and we love having you as our customer!"
Chris Collins
August 1, 2022
"Staff was very knowledgeable and able to help me immediately! Noelle was able to get me a policy set up in no time at all. Always been a pleasure working with State Farm, particularly this office."
"We are so happy to hear that, Chris! Noelle is a great asset to our team - we don't know what we would do without her! Thanks so much for your business - we look forward to working with you for years to come!"
Kelis Railrunner
July 28, 2022
"Always a pleasure. Thanks for all you do!"
"Thank you so much for the 5 star review! We are happy to help you any time!"
Robert Hauser
March 28, 2022
"Great place nice people work there"
"Thanks Robert - we appreciate the rating and we appreciate your business!"
Doug Green
February 20, 2022
"Fantastic service. Quick and attentive."
"Doug, thanks for the good review - we are happy to have you as a customer!"
Cheryl Collins
February 20, 2022
"They get things moving when you have an accident. No delays professional agents"
"Thanks! We always strive to make the claims process as easy as possible."
Josh Cox
February 7, 2022
"Awesome place to have insurance Elizabeth and the whole squad are awesome to work with! Definitely will recommend to anyone!!!!"
"Thanks, Josh! We appreciate the 5 star rating and your kind comments! We are happy to help you any time you need it!"